Tunisair delays: Know your rights
Flying with budget airlines like Tunisair (founded in 1948, headquartered in Túnez, Túnez) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If Tunisair delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If Tunisair delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's Tunisair flight tracking
Looking at 200 daily flights operated by Tunisair:
- 78% of flights departed on schedule.
- 4.2% were cancelled.
- 17.8% landed with delays.
Your EC 261 rights against Tunisair
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from Tunisair if:
schedule
Delay > 3 Hours
If your Tunisair flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If Tunisair announces a cancellation less than two weeks before departure.
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Overbooking
If Tunisair sold more tickets than seats and denies you boarding.
How much can Tunisair owe you?
Budget airlines like Tunisair mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most Tunisair flights (up to 1,500km).
- euro_symbol€400: For Tunisair flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
Tunisair baggage issues
If your luggage doesn't appear on the carousel, report it to the Tunisair desk immediately and get a PIR form before leaving.
Action plan: Tunisair delays
Don't panic if your Tunisair flight is disrupted. Do this instead:
- 1 Save documents: Keep your Tunisair reference number and boarding pass safe.
- 2 Check the reason: Ask Tunisair staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that Tunisair provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: Tunisair might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if Tunisair leaves you stranded overnight.
What if Tunisair cancels my flight?
You are legally entitled to either a full refund of your Tunisair ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with Tunisair
If you finally arrive at your destination with a delay exceeding 3 hours, Tunisair owes you money. The compensation is a fixed rate set by law.
Overbooked by Tunisair?
Like many carriers, Tunisair may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is Tunisair exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, Tunisair is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by Tunisair staff
If Tunisair's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from Tunisair?
You don't have to claim immediately. Most European jurisdictions allow you to claim for Tunisair flights disrupted in the last 3-5 years.
Why use our service for Tunisair claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against Tunisair, you pay us nothing.