Transavia delays: Know your rights
Flying with budget airlines like Transavia (founded in 1965, headquartered in Ámsterdam, Países Bajos) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If Transavia delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If Transavia delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's Transavia flight tracking
Looking at 1400 daily flights operated by Transavia:
- 85% of flights departed on schedule.
- 2.9% were cancelled.
- 12.1% landed with delays.
Your EC 261 rights against Transavia
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from Transavia if:
schedule
Delay > 3 Hours
If your Transavia flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If Transavia announces a cancellation less than two weeks before departure.
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Overbooking
If Transavia sold more tickets than seats and denies you boarding.
How much can Transavia owe you?
Budget airlines like Transavia mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most Transavia flights (up to 1,500km).
- euro_symbol€400: For Transavia flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
Transavia baggage issues
If your luggage doesn't appear on the carousel, report it to the Transavia desk immediately and get a PIR form before leaving.
Action plan: Transavia delays
Don't panic if your Transavia flight is disrupted. Do this instead:
- 1 Save documents: Keep your Transavia reference number and boarding pass safe.
- 2 Check the reason: Ask Transavia staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that Transavia provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: Transavia might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if Transavia leaves you stranded overnight.
What if Transavia cancels my flight?
You are legally entitled to either a full refund of your Transavia ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with Transavia
If you finally arrive at your destination with a delay exceeding 3 hours, Transavia owes you money. The compensation is a fixed rate set by law.
Overbooked by Transavia?
Like many carriers, Transavia may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is Transavia exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, Transavia is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by Transavia staff
If Transavia's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from Transavia?
You don't have to claim immediately. Most European jurisdictions allow you to claim for Transavia flights disrupted in the last 3-5 years.
Why use our service for Transavia claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against Transavia, you pay us nothing.