Your rights as a TAROM passenger
Regional and specialized airlines like TAROM (founded in 1954, headquartered in Otopeni, Rumanía) are crucial for connecting smaller airports and specific destinations.
However, when your TAROM flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your TAROM flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
TAROM Flights: Recent Stats
Analyzing 180 tracked TAROM flights:
- 82% achieved on-time performance.
- 3.5% were regrettably cancelled.
- 14.5% faced delays.
What does EC 261 mean for TAROM passengers?
This regulation legally requires TAROM to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your TAROM flight reaches its destination over 3 hours late.
cancel
Cancellations
If TAROM cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a TAROM flight against your will.
Compensation amounts for TAROM
Regional carriers like TAROM excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional TAROM flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
TAROM lost luggage
Always submit a PIR report at the airport desk if TAROM loses your bags to secure your rights.
Steps to take if TAROM is delayed
Keep calm and gather your evidence against TAROM:
- 1 Keep everything: Retain your boarding pass and booking email from TAROM.
- 2 Get the facts: Ask the gate agents the exact reason why TAROM is delayed.
- 3 Basic rights: Request that TAROM provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept TAROM travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by TAROM
TAROM must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for TAROM delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, TAROM is legally bound to compensate you.
Denied boarding by TAROM
If you are a victim of overbooking by TAROM, your right to a cash payout is automatically triggered.
When TAROM refuses to pay
TAROM will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are TAROM strikes covered?
Yes, you can claim if the strike is conducted by TAROM's direct employees.
Claim deadline for TAROM
You can usually claim for old TAROM flights from the past 3 to 6 years, depending on the specific national law.
We hold TAROM accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight TAROM.