Your rights as a SkyAlps passenger
Regional and specialized airlines like SkyAlps (founded in 2021, headquartered in Bolzano, Italia) are crucial for connecting smaller airports and specific destinations.
However, when your SkyAlps flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your SkyAlps flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
SkyAlps Flights: Recent Stats
Analyzing 40 tracked SkyAlps flights:
- 87% achieved on-time performance.
- 1.8% were regrettably cancelled.
- 11.2% faced delays.
What does EC 261 mean for SkyAlps passengers?
This regulation legally requires SkyAlps to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your SkyAlps flight reaches its destination over 3 hours late.
cancel
Cancellations
If SkyAlps cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a SkyAlps flight against your will.
Compensation amounts for SkyAlps
Regional carriers like SkyAlps excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional SkyAlps flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
SkyAlps lost luggage
Always submit a PIR report at the airport desk if SkyAlps loses your bags to secure your rights.
Steps to take if SkyAlps is delayed
Keep calm and gather your evidence against SkyAlps:
- 1 Keep everything: Retain your boarding pass and booking email from SkyAlps.
- 2 Get the facts: Ask the gate agents the exact reason why SkyAlps is delayed.
- 3 Basic rights: Request that SkyAlps provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept SkyAlps travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by SkyAlps
SkyAlps must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for SkyAlps delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, SkyAlps is legally bound to compensate you.
Denied boarding by SkyAlps
If you are a victim of overbooking by SkyAlps, your right to a cash payout is automatically triggered.
When SkyAlps refuses to pay
SkyAlps will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are SkyAlps strikes covered?
Yes, you can claim if the strike is conducted by SkyAlps's direct employees.
Claim deadline for SkyAlps
You can usually claim for old SkyAlps flights from the past 3 to 6 years, depending on the specific national law.
We hold SkyAlps accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight SkyAlps.