Your rights as a SAS Connect passenger
Regional and specialized airlines like SAS Connect (founded in 2017, headquartered in Dublín, Irlanda) are crucial for connecting smaller airports and specific destinations.
However, when your SAS Connect flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your SAS Connect flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
SAS Connect Flights: Recent Stats
Analyzing 200 tracked SAS Connect flights:
- 86% achieved on-time performance.
- 1.9% were regrettably cancelled.
- 12.1% faced delays.
What does EC 261 mean for SAS Connect passengers?
This regulation legally requires SAS Connect to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your SAS Connect flight reaches its destination over 3 hours late.
cancel
Cancellations
If SAS Connect cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a SAS Connect flight against your will.
Compensation amounts for SAS Connect
Regional carriers like SAS Connect excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional SAS Connect flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
SAS Connect lost luggage
Always submit a PIR report at the airport desk if SAS Connect loses your bags to secure your rights.
Steps to take if SAS Connect is delayed
Keep calm and gather your evidence against SAS Connect:
- 1 Keep everything: Retain your boarding pass and booking email from SAS Connect.
- 2 Get the facts: Ask the gate agents the exact reason why SAS Connect is delayed.
- 3 Basic rights: Request that SAS Connect provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept SAS Connect travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by SAS Connect
SAS Connect must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for SAS Connect delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, SAS Connect is legally bound to compensate you.
Denied boarding by SAS Connect
If you are a victim of overbooking by SAS Connect, your right to a cash payout is automatically triggered.
When SAS Connect refuses to pay
SAS Connect will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are SAS Connect strikes covered?
Yes, you can claim if the strike is conducted by SAS Connect's direct employees.
Claim deadline for SAS Connect
You can usually claim for old SAS Connect flights from the past 3 to 6 years, depending on the specific national law.
We hold SAS Connect accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight SAS Connect.