Your rights as a HiSky passenger
Regional and specialized airlines like HiSky (founded in 2020, headquartered in Chisináu, Moldavia) are crucial for connecting smaller airports and specific destinations.
However, when your HiSky flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your HiSky flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
HiSky Flights: Recent Stats
Analyzing 80 tracked HiSky flights:
- 83% achieved on-time performance.
- 2.2% were regrettably cancelled.
- 14.8% faced delays.
What does EC 261 mean for HiSky passengers?
This regulation legally requires HiSky to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your HiSky flight reaches its destination over 3 hours late.
cancel
Cancellations
If HiSky cancels the flight with less than 14 days notice.
group_off
Overbooking
If you are 'bumped' from a HiSky flight against your will.
Compensation amounts for HiSky
Regional carriers like HiSky excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional HiSky flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
HiSky lost luggage
Always submit a PIR report at the airport desk if HiSky loses your bags to secure your rights.
Steps to take if HiSky is delayed
Keep calm and gather your evidence against HiSky:
- 1 Keep everything: Retain your boarding pass and booking email from HiSky.
- 2 Get the facts: Ask the gate agents the exact reason why HiSky is delayed.
- 3 Basic rights: Request that HiSky provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept HiSky travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by HiSky
HiSky must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for HiSky delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, HiSky is legally bound to compensate you.
Denied boarding by HiSky
If you are a victim of overbooking by HiSky, your right to a cash payout is automatically triggered.
When HiSky refuses to pay
HiSky will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are HiSky strikes covered?
Yes, you can claim if the strike is conducted by HiSky's direct employees.
Claim deadline for HiSky
You can usually claim for old HiSky flights from the past 3 to 6 years, depending on the specific national law.
We hold HiSky accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight HiSky.