Your rights as a Helvetic Airways passenger
Regional and specialized airlines like Helvetic Airways (founded in 2003, headquartered in Kloten, Suiza) are crucial for connecting smaller airports and specific destinations.
However, when your Helvetic Airways flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your Helvetic Airways flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
Helvetic Airways Flights: Recent Stats
Analyzing 150 tracked Helvetic Airways flights:
- 88% achieved on-time performance.
- 1.5% were regrettably cancelled.
- 10.5% faced delays.
What does EC 261 mean for Helvetic Airways passengers?
This regulation legally requires Helvetic Airways to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your Helvetic Airways flight reaches its destination over 3 hours late.
cancel
Cancellations
If Helvetic Airways cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a Helvetic Airways flight against your will.
Compensation amounts for Helvetic Airways
Regional carriers like Helvetic Airways excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional Helvetic Airways flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
Helvetic Airways lost luggage
Always submit a PIR report at the airport desk if Helvetic Airways loses your bags to secure your rights.
Steps to take if Helvetic Airways is delayed
Keep calm and gather your evidence against Helvetic Airways:
- 1 Keep everything: Retain your boarding pass and booking email from Helvetic Airways.
- 2 Get the facts: Ask the gate agents the exact reason why Helvetic Airways is delayed.
- 3 Basic rights: Request that Helvetic Airways provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept Helvetic Airways travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by Helvetic Airways
Helvetic Airways must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for Helvetic Airways delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, Helvetic Airways is legally bound to compensate you.
Denied boarding by Helvetic Airways
If you are a victim of overbooking by Helvetic Airways, your right to a cash payout is automatically triggered.
When Helvetic Airways refuses to pay
Helvetic Airways will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are Helvetic Airways strikes covered?
Yes, you can claim if the strike is conducted by Helvetic Airways's direct employees.
Claim deadline for Helvetic Airways
You can usually claim for old Helvetic Airways flights from the past 3 to 6 years, depending on the specific national law.
We hold Helvetic Airways accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight Helvetic Airways.