Hawaiian Airlines delays: Know your rights
Flying with budget airlines like Hawaiian Airlines (founded in 1929, headquartered in Honolulu, EE. UU.) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If Hawaiian Airlines delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If Hawaiian Airlines delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's Hawaiian Airlines flight tracking
Looking at 1200 daily flights operated by Hawaiian Airlines:
- 89% of flights departed on schedule.
- 1.1% were cancelled.
- 10% landed with delays.
Your EC 261 rights against Hawaiian Airlines
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from Hawaiian Airlines if:
schedule
Delay > 3 Hours
If your Hawaiian Airlines flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If Hawaiian Airlines announces a cancellation less than two weeks before departure.
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Overbooking
If Hawaiian Airlines sold more tickets than seats and denies you boarding.
How much can Hawaiian Airlines owe you?
Budget airlines like Hawaiian Airlines mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most Hawaiian Airlines flights (up to 1,500km).
- euro_symbol€400: For Hawaiian Airlines flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
Hawaiian Airlines baggage issues
If your luggage doesn't appear on the carousel, report it to the Hawaiian Airlines desk immediately and get a PIR form before leaving.
Action plan: Hawaiian Airlines delays
Don't panic if your Hawaiian Airlines flight is disrupted. Do this instead:
- 1 Save documents: Keep your Hawaiian Airlines reference number and boarding pass safe.
- 2 Check the reason: Ask Hawaiian Airlines staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that Hawaiian Airlines provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: Hawaiian Airlines might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if Hawaiian Airlines leaves you stranded overnight.
What if Hawaiian Airlines cancels my flight?
You are legally entitled to either a full refund of your Hawaiian Airlines ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with Hawaiian Airlines
If you finally arrive at your destination with a delay exceeding 3 hours, Hawaiian Airlines owes you money. The compensation is a fixed rate set by law.
Overbooked by Hawaiian Airlines?
Like many carriers, Hawaiian Airlines may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is Hawaiian Airlines exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, Hawaiian Airlines is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by Hawaiian Airlines staff
If Hawaiian Airlines's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from Hawaiian Airlines?
You don't have to claim immediately. Most European jurisdictions allow you to claim for Hawaiian Airlines flights disrupted in the last 3-5 years.
Why use our service for Hawaiian Airlines claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against Hawaiian Airlines, you pay us nothing.