Your rights as a Canaryfly passenger
Regional and specialized airlines like Canaryfly (founded in 2008, headquartered in Las Palmas de Gran Canaria, España) are crucial for connecting smaller airports and specific destinations.
However, when your Canaryfly flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your Canaryfly flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
Canaryfly Flights: Recent Stats
Analyzing 80 tracked Canaryfly flights:
- 92% achieved on-time performance.
- 1% were regrettably cancelled.
- 7% faced delays.
What does EC 261 mean for Canaryfly passengers?
This regulation legally requires Canaryfly to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your Canaryfly flight reaches its destination over 3 hours late.
cancel
Cancellations
If Canaryfly cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a Canaryfly flight against your will.
Compensation amounts for Canaryfly
Regional carriers like Canaryfly excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional Canaryfly flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
Canaryfly lost luggage
Always submit a PIR report at the airport desk if Canaryfly loses your bags to secure your rights.
Steps to take if Canaryfly is delayed
Keep calm and gather your evidence against Canaryfly:
- 1 Keep everything: Retain your boarding pass and booking email from Canaryfly.
- 2 Get the facts: Ask the gate agents the exact reason why Canaryfly is delayed.
- 3 Basic rights: Request that Canaryfly provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept Canaryfly travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by Canaryfly
Canaryfly must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for Canaryfly delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, Canaryfly is legally bound to compensate you.
Denied boarding by Canaryfly
If you are a victim of overbooking by Canaryfly, your right to a cash payout is automatically triggered.
When Canaryfly refuses to pay
Canaryfly will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are Canaryfly strikes covered?
Yes, you can claim if the strike is conducted by Canaryfly's direct employees.
Claim deadline for Canaryfly
You can usually claim for old Canaryfly flights from the past 3 to 6 years, depending on the specific national law.
We hold Canaryfly accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight Canaryfly.