Your rights as a AlbaStar passenger
Regional and specialized airlines like AlbaStar (founded in 2009, headquartered in Palma de Mallorca, España) are crucial for connecting smaller airports and specific destinations.
However, when your AlbaStar flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your AlbaStar flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
AlbaStar Flights: Recent Stats
Analyzing 30 tracked AlbaStar flights:
- 83% achieved on-time performance.
- 2.2% were regrettably cancelled.
- 14.8% faced delays.
What does EC 261 mean for AlbaStar passengers?
This regulation legally requires AlbaStar to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your AlbaStar flight reaches its destination over 3 hours late.
cancel
Cancellations
If AlbaStar cancels the flight with less than 14 days notice.
group_off
Overbooking
If you are 'bumped' from a AlbaStar flight against your will.
Compensation amounts for AlbaStar
Regional carriers like AlbaStar excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional AlbaStar flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
AlbaStar lost luggage
Always submit a PIR report at the airport desk if AlbaStar loses your bags to secure your rights.
Steps to take if AlbaStar is delayed
Keep calm and gather your evidence against AlbaStar:
- 1 Keep everything: Retain your boarding pass and booking email from AlbaStar.
- 2 Get the facts: Ask the gate agents the exact reason why AlbaStar is delayed.
- 3 Basic rights: Request that AlbaStar provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept AlbaStar travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by AlbaStar
AlbaStar must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for AlbaStar delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, AlbaStar is legally bound to compensate you.
Denied boarding by AlbaStar
If you are a victim of overbooking by AlbaStar, your right to a cash payout is automatically triggered.
When AlbaStar refuses to pay
AlbaStar will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are AlbaStar strikes covered?
Yes, you can claim if the strike is conducted by AlbaStar's direct employees.
Claim deadline for AlbaStar
You can usually claim for old AlbaStar flights from the past 3 to 6 years, depending on the specific national law.
We hold AlbaStar accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight AlbaStar.