Your rights as a airBaltic passenger
Regional and specialized airlines like airBaltic (founded in 1995, headquartered in Riga, Letonia) are crucial for connecting smaller airports and specific destinations.
However, when your airBaltic flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your airBaltic flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
airBaltic Flights: Recent Stats
Analyzing 600 tracked airBaltic flights:
- 86% achieved on-time performance.
- 1.9% were regrettably cancelled.
- 12.1% faced delays.
What does EC 261 mean for airBaltic passengers?
This regulation legally requires airBaltic to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your airBaltic flight reaches its destination over 3 hours late.
cancel
Cancellations
If airBaltic cancels the flight with less than 14 days notice.
group_off
Overbooking
If you are 'bumped' from a airBaltic flight against your will.
Compensation amounts for airBaltic
Regional carriers like airBaltic excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional airBaltic flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
airBaltic lost luggage
Always submit a PIR report at the airport desk if airBaltic loses your bags to secure your rights.
Steps to take if airBaltic is delayed
Keep calm and gather your evidence against airBaltic:
- 1 Keep everything: Retain your boarding pass and booking email from airBaltic.
- 2 Get the facts: Ask the gate agents the exact reason why airBaltic is delayed.
- 3 Basic rights: Request that airBaltic provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept airBaltic travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by airBaltic
airBaltic must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for airBaltic delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, airBaltic is legally bound to compensate you.
Denied boarding by airBaltic
If you are a victim of overbooking by airBaltic, your right to a cash payout is automatically triggered.
When airBaltic refuses to pay
airBaltic will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are airBaltic strikes covered?
Yes, you can claim if the strike is conducted by airBaltic's direct employees.
Claim deadline for airBaltic
You can usually claim for old airBaltic flights from the past 3 to 6 years, depending on the specific national law.
We hold airBaltic accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight airBaltic.