Premium flights, passenger rights: Your Air Algérie experience
Even established, full-service airlines like Air Algérie (founded in 1947, headquartered in Argel, Argelia) experience operational issues. When you book a flight with a premium carrier, you expect reliability.
If your Air Algérie flight has been disrupted, you are covered by the European EC 261 Regulation. You could be owed up to €600 per passenger. We help you enforce your rights against major airlines without the stress of dealing with their complex legal departments.
If your Air Algérie flight has been disrupted, you are covered by the European EC 261 Regulation. You could be owed up to €600 per passenger. We help you enforce your rights against major airlines without the stress of dealing with their complex legal departments.
Air Algérie Operational Performance
Based on our latest data, out of 350 recent departures:
- 77% of Air Algérie flights departed on time.
- 4.8% were cancelled.
- 18.2% suffered significant delays.
Your passenger rights with Air Algérie
Under EU and UK law (EC 261), Air Algérie's passengers are entitled to financial compensation in specific scenarios:
schedule
Delayed Flights
If you arrived at your final destination over 3 hours late, you could claim from Air Algérie.
cancel
Cancelled Flights
Air Algérie must compensate you if they cancelled your flight less than 14 days before departure.
group_off
Denied Boarding
If Air Algérie overbooked the flight and denied you boarding against your will, you have full rights to compensation.
How much Air Algérie compensation can you get?
As a legacy carrier, Air Algérie operates many long-haul flights where the maximum €600 compensation applies. The payment tiers are:
- euro_symbol€250: For short flights up to 1,500km.
- euro_symbol€400: For EU flights over 1,500km, and non-EU flights between 1,500km and 3,500km.
- euro_symbol€600: For long-haul Air Algérie flights over 3,500km.
Lost baggage with Air Algérie
If Air Algérie loses or damages your luggage, you must fill out a Property Irregularity Report (PIR) before leaving the airport. You could be entitled to compensation under the Montreal Convention.
How to handle a Air Algérie disruption
Follow these steps if your Air Algérie flight is interrupted:
- 1 Keep your documents: Save your Air Algérie booking reference and boarding pass.
- 2 Ask for the reason: Ask Air Algérie staff at the gate exactly why the flight is delayed or cancelled.
- 3 Request care: Ask Air Algérie for food and drink vouchers during long waits.
- 4 Don't sign waivers: Be careful not to sign away your rights in exchange for Air Algérie air miles or vouchers.
- 5 Keep expense receipts: Keep receipts for any extra expenses incurred.
When Air Algérie cancels your flight
If Air Algérie cancels your flight abruptly, you have the right to either a full refund or an alternative flight to your destination. In addition, if you were informed less than 14 days prior, you can claim up to €600 in cash compensation.
Severe delays with Air Algérie
For flights delayed by more than 3 hours at arrival, Air Algérie is required by European law to pay compensation. The amount depends strictly on the flight distance, not the ticket price.
Bumpped from a Air Algérie flight?
Overbooking is a known practice. If Air Algérie denies you boarding due to overcapacity, you are entitled to the same high levels of compensation as if the flight had been cancelled.
When Air Algérie doesn't have to pay
Compensation is not applicable in 'extraordinary circumstances' – events outside of Air Algérie's control. Examples include severe adverse weather conditions, air traffic control restrictions, or medical emergencies. Air Algérie must prove these circumstances to deny your claim.
Can you claim for Air Algérie staff strikes?
Yes. If the strike involves Air Algérie's own employees, such as their pilots or cabin crew, it is considered within their control, and you are eligible for compensation.
Time limits for claiming against Air Algérie
Depending on the jurisdiction, you usually have between 3 to 6 years to submit your claim against Air Algérie for a past flight disruption.
Let us deal with Air Algérie
Don't get bogged down in Air Algérie's customer service queues. We operate on a 'No Win, No Fee' basis, meaning we take all the financial risk.