Your rights as a SKY express passenger
Regional and specialized airlines like SKY express (founded in 2005, headquartered in Atenas, Grecia) are crucial for connecting smaller airports and specific destinations.
However, when your SKY express flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your SKY express flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
SKY express Flights: Recent Stats
Analyzing 220 tracked SKY express flights:
- 88% achieved on-time performance.
- 1.2% were regrettably cancelled.
- 10.8% faced delays.
What does EC 261 mean for SKY express passengers?
This regulation legally requires SKY express to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your SKY express flight reaches its destination over 3 hours late.
cancel
Cancellations
If SKY express cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a SKY express flight against your will.
Compensation amounts for SKY express
Regional carriers like SKY express excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional SKY express flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
SKY express lost luggage
Always submit a PIR report at the airport desk if SKY express loses your bags to secure your rights.
Steps to take if SKY express is delayed
Keep calm and gather your evidence against SKY express:
- 1 Keep everything: Retain your boarding pass and booking email from SKY express.
- 2 Get the facts: Ask the gate agents the exact reason why SKY express is delayed.
- 3 Basic rights: Request that SKY express provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept SKY express travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by SKY express
SKY express must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for SKY express delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, SKY express is legally bound to compensate you.
Denied boarding by SKY express
If you are a victim of overbooking by SKY express, your right to a cash payout is automatically triggered.
When SKY express refuses to pay
SKY express will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are SKY express strikes covered?
Yes, you can claim if the strike is conducted by SKY express's direct employees.
Claim deadline for SKY express
You can usually claim for old SKY express flights from the past 3 to 6 years, depending on the specific national law.
We hold SKY express accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight SKY express.