Pegasus Airlines delays: Know your rights
Flying with budget airlines like Pegasus Airlines (founded in 1990, headquartered in Estambul, Turquía) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If Pegasus Airlines delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If Pegasus Airlines delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's Pegasus Airlines flight tracking
Looking at 3200 daily flights operated by Pegasus Airlines:
- 85% of flights departed on schedule.
- 2.2% were cancelled.
- 12.8% landed with delays.
Your EC 261 rights against Pegasus Airlines
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from Pegasus Airlines if:
schedule
Delay > 3 Hours
If your Pegasus Airlines flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If Pegasus Airlines announces a cancellation less than two weeks before departure.
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Overbooking
If Pegasus Airlines sold more tickets than seats and denies you boarding.
How much can Pegasus Airlines owe you?
Budget airlines like Pegasus Airlines mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most Pegasus Airlines flights (up to 1,500km).
- euro_symbol€400: For Pegasus Airlines flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
Pegasus Airlines baggage issues
If your luggage doesn't appear on the carousel, report it to the Pegasus Airlines desk immediately and get a PIR form before leaving.
Action plan: Pegasus Airlines delays
Don't panic if your Pegasus Airlines flight is disrupted. Do this instead:
- 1 Save documents: Keep your Pegasus Airlines reference number and boarding pass safe.
- 2 Check the reason: Ask Pegasus Airlines staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that Pegasus Airlines provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: Pegasus Airlines might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if Pegasus Airlines leaves you stranded overnight.
What if Pegasus Airlines cancels my flight?
You are legally entitled to either a full refund of your Pegasus Airlines ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with Pegasus Airlines
If you finally arrive at your destination with a delay exceeding 3 hours, Pegasus Airlines owes you money. The compensation is a fixed rate set by law.
Overbooked by Pegasus Airlines?
Like many carriers, Pegasus Airlines may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is Pegasus Airlines exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, Pegasus Airlines is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by Pegasus Airlines staff
If Pegasus Airlines's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from Pegasus Airlines?
You don't have to claim immediately. Most European jurisdictions allow you to claim for Pegasus Airlines flights disrupted in the last 3-5 years.
Why use our service for Pegasus Airlines claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against Pegasus Airlines, you pay us nothing.