Your rights as a Lumiwings passenger
Regional and specialized airlines like Lumiwings (founded in 2015, headquartered in Atenas, Grecia) are crucial for connecting smaller airports and specific destinations.
However, when your Lumiwings flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your Lumiwings flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
Lumiwings Flights: Recent Stats
Analyzing 20 tracked Lumiwings flights:
- 83% achieved on-time performance.
- 2.5% were regrettably cancelled.
- 14.5% faced delays.
What does EC 261 mean for Lumiwings passengers?
This regulation legally requires Lumiwings to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your Lumiwings flight reaches its destination over 3 hours late.
cancel
Cancellations
If Lumiwings cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a Lumiwings flight against your will.
Compensation amounts for Lumiwings
Regional carriers like Lumiwings excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional Lumiwings flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
Lumiwings lost luggage
Always submit a PIR report at the airport desk if Lumiwings loses your bags to secure your rights.
Steps to take if Lumiwings is delayed
Keep calm and gather your evidence against Lumiwings:
- 1 Keep everything: Retain your boarding pass and booking email from Lumiwings.
- 2 Get the facts: Ask the gate agents the exact reason why Lumiwings is delayed.
- 3 Basic rights: Request that Lumiwings provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept Lumiwings travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by Lumiwings
Lumiwings must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for Lumiwings delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, Lumiwings is legally bound to compensate you.
Denied boarding by Lumiwings
If you are a victim of overbooking by Lumiwings, your right to a cash payout is automatically triggered.
When Lumiwings refuses to pay
Lumiwings will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are Lumiwings strikes covered?
Yes, you can claim if the strike is conducted by Lumiwings's direct employees.
Claim deadline for Lumiwings
You can usually claim for old Lumiwings flights from the past 3 to 6 years, depending on the specific national law.
We hold Lumiwings accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight Lumiwings.