La Compagnie delays: Know your rights
Flying with budget airlines like La Compagnie (founded in 2013, headquartered in Le Bourget, Francia) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If La Compagnie delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If La Compagnie delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's La Compagnie flight tracking
Looking at 10 daily flights operated by La Compagnie:
- 88% of flights departed on schedule.
- 1.5% were cancelled.
- 10.5% landed with delays.
Your EC 261 rights against La Compagnie
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from La Compagnie if:
schedule
Delay > 3 Hours
If your La Compagnie flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If La Compagnie announces a cancellation less than two weeks before departure.
group_off
Overbooking
If La Compagnie sold more tickets than seats and denies you boarding.
How much can La Compagnie owe you?
Budget airlines like La Compagnie mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most La Compagnie flights (up to 1,500km).
- euro_symbol€400: For La Compagnie flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
La Compagnie baggage issues
If your luggage doesn't appear on the carousel, report it to the La Compagnie desk immediately and get a PIR form before leaving.
Action plan: La Compagnie delays
Don't panic if your La Compagnie flight is disrupted. Do this instead:
- 1 Save documents: Keep your La Compagnie reference number and boarding pass safe.
- 2 Check the reason: Ask La Compagnie staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that La Compagnie provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: La Compagnie might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if La Compagnie leaves you stranded overnight.
What if La Compagnie cancels my flight?
You are legally entitled to either a full refund of your La Compagnie ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with La Compagnie
If you finally arrive at your destination with a delay exceeding 3 hours, La Compagnie owes you money. The compensation is a fixed rate set by law.
Overbooked by La Compagnie?
Like many carriers, La Compagnie may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is La Compagnie exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, La Compagnie is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by La Compagnie staff
If La Compagnie's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from La Compagnie?
You don't have to claim immediately. Most European jurisdictions allow you to claim for La Compagnie flights disrupted in the last 3-5 years.
Why use our service for La Compagnie claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against La Compagnie, you pay us nothing.