Flynas delays: Know your rights
Flying with budget airlines like Flynas (founded in 2007, headquartered in Riad, Arabia Saudita) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If Flynas delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If Flynas delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's Flynas flight tracking
Looking at 300 daily flights operated by Flynas:
- 84% of flights departed on schedule.
- 2% were cancelled.
- 14% landed with delays.
Your EC 261 rights against Flynas
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from Flynas if:
schedule
Delay > 3 Hours
If your Flynas flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If Flynas announces a cancellation less than two weeks before departure.
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Overbooking
If Flynas sold more tickets than seats and denies you boarding.
How much can Flynas owe you?
Budget airlines like Flynas mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most Flynas flights (up to 1,500km).
- euro_symbol€400: For Flynas flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
Flynas baggage issues
If your luggage doesn't appear on the carousel, report it to the Flynas desk immediately and get a PIR form before leaving.
Action plan: Flynas delays
Don't panic if your Flynas flight is disrupted. Do this instead:
- 1 Save documents: Keep your Flynas reference number and boarding pass safe.
- 2 Check the reason: Ask Flynas staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that Flynas provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: Flynas might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if Flynas leaves you stranded overnight.
What if Flynas cancels my flight?
You are legally entitled to either a full refund of your Flynas ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with Flynas
If you finally arrive at your destination with a delay exceeding 3 hours, Flynas owes you money. The compensation is a fixed rate set by law.
Overbooked by Flynas?
Like many carriers, Flynas may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is Flynas exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, Flynas is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by Flynas staff
If Flynas's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from Flynas?
You don't have to claim immediately. Most European jurisdictions allow you to claim for Flynas flights disrupted in the last 3-5 years.
Why use our service for Flynas claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against Flynas, you pay us nothing.