flydubai delays: Know your rights
Flying with budget airlines like flydubai (founded in 2008, headquartered in Dubái, EAU) is a great way to save money, but when disruptions happen, cheap tickets shouldn't mean losing your rights.
Under European Regulation EC 261, the price of your ticket does not matter. If flydubai delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Under European Regulation EC 261, the price of your ticket does not matter. If flydubai delays your flight by more than 3 hours or cancels it at the last minute, you have the exact same right to claim up to €600 compensation as passengers flying first class.
Today's flydubai flight tracking
Looking at 600 daily flights operated by flydubai:
- 85% of flights departed on schedule.
- 1.8% were cancelled.
- 13.2% landed with delays.
Your EC 261 rights against flydubai
Budget airlines must strictly adhere to the passenger rights established by law. You can claim from flydubai if:
schedule
Delay > 3 Hours
If your flydubai flight arrives at the destination gate over 3 hours late.
cancel
Cancellation
If flydubai announces a cancellation less than two weeks before departure.
group_off
Overbooking
If flydubai sold more tickets than seats and denies you boarding.
How much can flydubai owe you?
Budget airlines like flydubai mostly operate short-haul flights within Europe, where the standard €250 compensation applies, though longer flights earn more:
- euro_symbol€250: Most flydubai flights (up to 1,500km).
- euro_symbol€400: For flydubai flights between 1,500km and 3,500km.
- euro_symbol€600: Only applicable for flights over 3,500km.
flydubai baggage issues
If your luggage doesn't appear on the carousel, report it to the flydubai desk immediately and get a PIR form before leaving.
Action plan: flydubai delays
Don't panic if your flydubai flight is disrupted. Do this instead:
- 1 Save documents: Keep your flydubai reference number and boarding pass safe.
- 2 Check the reason: Ask flydubai staff why the flight is disrupted and note it down.
- 3 Ask for vouchers: Insist that flydubai provides food and water if you wait more than 2 hours at the terminal.
- 4 Decline travel vouchers: flydubai might offer air miles or small vouchers. Refuse them if you want cash compensation.
- 5 Keep receipts: Save receipts for taxis or hotels if flydubai leaves you stranded overnight.
What if flydubai cancels my flight?
You are legally entitled to either a full refund of your flydubai ticket or a re-routing to your destination. Furthermore, if you weren't warned 14 days in advance, you can claim extra cash compensation.
Long delays with flydubai
If you finally arrive at your destination with a delay exceeding 3 hours, flydubai owes you money. The compensation is a fixed rate set by law.
Overbooked by flydubai?
Like many carriers, flydubai may occasionally overbook flights. If you are denied boarding, you are immediately eligible for compensation.
When is flydubai exempt?
If the delay was caused by severe weather, airport security issues, or Air Traffic Control strikes, flydubai is exempt from paying compensation. These are 'extraordinary circumstances'.
Strikes by flydubai staff
If flydubai's own pilots or cabin crews go on strike, this is within the airline's control. You are entitled to claim compensation.
How long to claim from flydubai?
You don't have to claim immediately. Most European jurisdictions allow you to claim for flydubai flights disrupted in the last 3-5 years.
Why use our service for flydubai claims?
Claiming from budget airlines can involve endless automated emails and loops. We cut through the red tape. If we don't win your claim against flydubai, you pay us nothing.