Your rights as a Edelweiss Air passenger
Regional and specialized airlines like Edelweiss Air (founded in 1995, headquartered in Kloten, Suiza) are crucial for connecting smaller airports and specific destinations.
However, when your Edelweiss Air flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your Edelweiss Air flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
Edelweiss Air Flights: Recent Stats
Analyzing 250 tracked Edelweiss Air flights:
- 85% achieved on-time performance.
- 2% were regrettably cancelled.
- 13% faced delays.
What does EC 261 mean for Edelweiss Air passengers?
This regulation legally requires Edelweiss Air to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your Edelweiss Air flight reaches its destination over 3 hours late.
cancel
Cancellations
If Edelweiss Air cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a Edelweiss Air flight against your will.
Compensation amounts for Edelweiss Air
Regional carriers like Edelweiss Air excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional Edelweiss Air flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
Edelweiss Air lost luggage
Always submit a PIR report at the airport desk if Edelweiss Air loses your bags to secure your rights.
Steps to take if Edelweiss Air is delayed
Keep calm and gather your evidence against Edelweiss Air:
- 1 Keep everything: Retain your boarding pass and booking email from Edelweiss Air.
- 2 Get the facts: Ask the gate agents the exact reason why Edelweiss Air is delayed.
- 3 Basic rights: Request that Edelweiss Air provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept Edelweiss Air travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by Edelweiss Air
Edelweiss Air must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for Edelweiss Air delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, Edelweiss Air is legally bound to compensate you.
Denied boarding by Edelweiss Air
If you are a victim of overbooking by Edelweiss Air, your right to a cash payout is automatically triggered.
When Edelweiss Air refuses to pay
Edelweiss Air will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are Edelweiss Air strikes covered?
Yes, you can claim if the strike is conducted by Edelweiss Air's direct employees.
Claim deadline for Edelweiss Air
You can usually claim for old Edelweiss Air flights from the past 3 to 6 years, depending on the specific national law.
We hold Edelweiss Air accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight Edelweiss Air.