Your rights as a Azores Airlines / SATA passenger
Regional and specialized airlines like Azores Airlines / SATA (founded in 1990, headquartered in Ponta Delgada, Portugal) are crucial for connecting smaller airports and specific destinations.
However, when your Azores Airlines / SATA flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your Azores Airlines / SATA flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
Azores Airlines / SATA Flights: Recent Stats
Analyzing 90 tracked Azores Airlines / SATA flights:
- 81% achieved on-time performance.
- 3.2% were regrettably cancelled.
- 15.8% faced delays.
What does EC 261 mean for Azores Airlines / SATA passengers?
This regulation legally requires Azores Airlines / SATA to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your Azores Airlines / SATA flight reaches its destination over 3 hours late.
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Cancellations
If Azores Airlines / SATA cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a Azores Airlines / SATA flight against your will.
Compensation amounts for Azores Airlines / SATA
Regional carriers like Azores Airlines / SATA excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional Azores Airlines / SATA flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
Azores Airlines / SATA lost luggage
Always submit a PIR report at the airport desk if Azores Airlines / SATA loses your bags to secure your rights.
Steps to take if Azores Airlines / SATA is delayed
Keep calm and gather your evidence against Azores Airlines / SATA:
- 1 Keep everything: Retain your boarding pass and booking email from Azores Airlines / SATA.
- 2 Get the facts: Ask the gate agents the exact reason why Azores Airlines / SATA is delayed.
- 3 Basic rights: Request that Azores Airlines / SATA provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept Azores Airlines / SATA travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by Azores Airlines / SATA
Azores Airlines / SATA must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for Azores Airlines / SATA delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, Azores Airlines / SATA is legally bound to compensate you.
Denied boarding by Azores Airlines / SATA
If you are a victim of overbooking by Azores Airlines / SATA, your right to a cash payout is automatically triggered.
When Azores Airlines / SATA refuses to pay
Azores Airlines / SATA will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are Azores Airlines / SATA strikes covered?
Yes, you can claim if the strike is conducted by Azores Airlines / SATA's direct employees.
Claim deadline for Azores Airlines / SATA
You can usually claim for old Azores Airlines / SATA flights from the past 3 to 6 years, depending on the specific national law.
We hold Azores Airlines / SATA accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight Azores Airlines / SATA.