Your rights as a Air Greenland passenger
Regional and specialized airlines like Air Greenland (founded in 1960, headquartered in Nuuk, Groenlandia) are crucial for connecting smaller airports and specific destinations.
However, when your Air Greenland flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
However, when your Air Greenland flight is severely delayed or cancelled, European law (EC 261) ensures you are financially protected. You could be entitled to up to €600 in compensation, and our legal team is ready to pursue your claim.
Air Greenland Flights: Recent Stats
Analyzing 60 tracked Air Greenland flights:
- 82% achieved on-time performance.
- 5% were regrettably cancelled.
- 13% faced delays.
What does EC 261 mean for Air Greenland passengers?
This regulation legally requires Air Greenland to compensate passengers when flights go wrong. You can claim for:
schedule
Delays
If your Air Greenland flight reaches its destination over 3 hours late.
cancel
Cancellations
If Air Greenland cancels the flight with less than 14 days notice.
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Overbooking
If you are 'bumped' from a Air Greenland flight against your will.
Compensation amounts for Air Greenland
Regional carriers like Air Greenland excel at short distances, where the standard €250 compensation usually applies:
- euro_symbol€250: Most regional Air Greenland flights under 1,500km.
- euro_symbol€400: Flights between 1,500km and 3,500km.
- euro_symbol€600: Flights over 3,500km.
Air Greenland lost luggage
Always submit a PIR report at the airport desk if Air Greenland loses your bags to secure your rights.
Steps to take if Air Greenland is delayed
Keep calm and gather your evidence against Air Greenland:
- 1 Keep everything: Retain your boarding pass and booking email from Air Greenland.
- 2 Get the facts: Ask the gate agents the exact reason why Air Greenland is delayed.
- 3 Basic rights: Request that Air Greenland provides food vouchers if the wait is long.
- 4 No vouchers: Do not accept Air Greenland travel vouchers instead of cash.
- 5 Keep receipts: Log all extra expenses you suffer due to the disruption.
Cancellations by Air Greenland
Air Greenland must offer you an alternative flight or a full refund. Additonally, if they didn't warn you 14 days in advance, compensation is due under EC 261.
Claiming for Air Greenland delays
The threshold is 3 hours. If you land with a delay greater than 3 hours, Air Greenland is legally bound to compensate you.
Denied boarding by Air Greenland
If you are a victim of overbooking by Air Greenland, your right to a cash payout is automatically triggered.
When Air Greenland refuses to pay
Air Greenland will not pay if the delay was caused by weather, air traffic control, or other 'extraordinary circumstances' beyond their control.
Are Air Greenland strikes covered?
Yes, you can claim if the strike is conducted by Air Greenland's direct employees.
Claim deadline for Air Greenland
You can usually claim for old Air Greenland flights from the past 3 to 6 years, depending on the specific national law.
We hold Air Greenland accountable
We make the process simple. Our 'No Win, No Fee' guarantee means you never pay out of pocket to fight Air Greenland.